Hi Lyn,

If you have been charged more than once for your product, you don't need to worry as the purchase of a new license or its renewal only requires a single payment.

It is possible that you inadvertently renewed your license twice or purchased a new license, in which case Reviversoft may refund the additional payment upon getting your request.

Please double-check the charges and contact the dedicated support team by filling the support request form at the below link and they'll be happy to resolve this for you:

http://www.reviverso...

I hope this helps.

Regards,
Lokesh