Hi Rayyan,
When the estimated remaining battery charge drops down to approximately 40%, give or take 5%, the laptop abruptly turns off. it's the equivalent of a hard reset. when I restart the machine it doesn't get past post before shutting off again so obviously the battery is completely drained.
Therefore follow below steps.
- Go to Control Panel > System, then select ‘Device Manager’ from the left pane.
- Expand the ‘Batteries’ section. A list of devices will appear. Look for the ‘Microsoft ACPI Compliant Control Method Battery’.
- Right-click on the device, and select ‘Uninstall’. Windows will prompt you to confirm the device's uninstallation. Click ‘OK’ to uninstall the driver.
- After the uninstallation is complete, reboot your computer as soon as possible (Windows will automatically detect and reinstall the drivers upon reboot).
- Power off your laptop and allow it to charge at least 8 hours or until it is fully charged, while it is powered off (not sleeping/hibernating).
- Unplug its power adapter, then power on your laptop and use your laptop battery until it depletes its battery.
- Fully charge your laptop again in order to recalibrate the charging sensor.
I hope this helps.
Regards,
Lokesh